Hi, I am AIMIGA. Customer context is ready.
AIMIGA Dialer

Business Calls

with CRM and AI

One dialer, one customer timeline and clear human control.

Incoming call? AIMIGA can open the customer, recent activity and next actions in seconds.

Dialer, queues, customer context, outcomes and controlled follow-up in one workflow.

AIMIGA Call Assistant
Online – customer context ready
Incoming call
Open the customer and recent activity before I answer.
AIMIGA Call Assistant
Customer record found. Here are the three most relevant items.
Recent email
Reply received yesterday
Review the latest thread before continuing the call.
Open opportunity
Pipeline stage: Proposal
See value, owner, decision date and agreed next step.
Planned meeting
Meeting: Thursday
Agenda, attendees and customer context are ready.
Open the opportunity and prepare call notes.
Ask AIMIGA about this customer…
Connected Call Workflows

Every Business Call Deserves the Right Context

Move from call preparation to outcome and follow-up without losing the customer history.

Inbound Call Context Click-to-Call Call Queues Callbacks AI Summary Human Follow-up

Inbound Call Context

Prepare the customer record, recent communication and open actions before an incoming call is answered.

Open the customer for this incoming call.
AIMIGA Call Assistant
Customer record, recent activity and open actions are ready.

Click-to-Call from CRM

Start a call from the customer record and keep ownership, opportunity and activity context visible.

Call this customer from the open opportunity.
AIMIGA Call Assistant
The number, opportunity owner and latest activity are ready.

Call Queues and Ownership

Route incoming calls to the right team and keep queue status and responsibility visible.

Who owns the next call in this queue?
AIMIGA Call Assistant
The responsible team and current queue status are visible.

Callbacks and Call Outcomes

Record the outcome, assign a callback and keep the next action on the customer timeline.

Create a callback for tomorrow morning.
AIMIGA Call Assistant
Choose the responsible owner and confirm the callback time.
Assign to the account owner.
AIMIGA Call Assistant
Callback prepared and attached to the customer record.

AI Call Summary

Prepare a concise call summary, decisions and proposed next actions for human review.

Summarize this call and prepare the next steps.
AIMIGA Call Assistant
Summary prepared. Review the decisions and proposed actions.
Assign the follow-up to me.
AIMIGA Call Assistant
The follow-up is ready for your approval.

Human Follow-up

Hand work to the right person with the full call context, owner and required next action.

A person needs to review this customer request.
AIMIGA Call Assistant
I can route it with the call summary and customer history attached.
Smart Conversations

One call flow from dial to next step

Use queues, click-to-call, outcomes, callbacks and CRM updates without leaving the customer workspace.

HEY AIMIGA: en röstklar assistent för företagskontext — AIMIGA insight

Caller Preparation

Open the customer, history and current opportunity before answering.

Built-in Dialer

Start calls from a customer, company or opportunity record.

Queues and Ownership

Route calls with visible queue status and ownership.

Outcomes and Callbacks

Route incoming work to the right team with visible status and responsibility.

1
Call activity

Call Reporting

Summarize relevant history before the call and prepare a controlled follow-up afterward.

Connected Process

From Incoming Call to Completed Follow-up

  • HEY AIMIGA: en röstklar assistent för företagskontext — AIMIGA insight
  • Step 1: Define numbers and teams
    • Define company numbers, teams and responsible owners.
    • Confirm access and call-routing requirements.
  • Step 2: Connect CRM and communication
    • Connect approved CRM and communication services.
    • Choose where call activity and outcomes are recorded.
  • Step 3: Configure queues and outcomes
    • Set queue rules, ownership and escalation paths.
    • Define outcomes, callbacks and follow-up responsibilities.
  • Step 4: Review reporting and follow-up
    • Review call activity, summaries and open actions.
    • Keep final decisions and execution under human control.
Designed for connected call work

Clear Context Before the Call

Customer context before the call. Controlled follow-up after it.

Dialer connected to CRM

AIMIGA Dialer workflow

1
Prepare

Relevant customer context before the conversation.

1
Connect

Outcome and ownership attached to the CRM timeline.

1
Follow up

Reviewable summary, callback and next action after the call.

Pricing Plans

AIMIGA Dialer configured for your team

Core scope
Foundation
Scoped after review

Focused scope for a controlled first rollout.

  • Built-in dialer Start and receive calls in context.
  • Queues and ownership Visible routing, queue state and owners.
  • CRM call context Open the right customer before the call.
  • Outcomes and callbacks Record results and responsible follow-up.
Connected
Scoped after review

Connected modules for teams sharing customer context.

  • Built-in dialer Start and receive calls in context.
  • Queues and ownership Visible routing, queue state and owners.
  • CRM call context Open the right customer before the call.
  • Outcomes and callbacks Record results and responsible follow-up.
  • AI summaries and follow-up Prepare notes and next steps for review.
Foundation
Scoped after review

Focused scope for a controlled first rollout.

  • Built-in dialer Start and receive calls in context.
  • Queues and ownership Visible routing, queue state and owners.
  • CRM call context Open the right customer before the call.
  • Outcomes and callbacks Record results and responsible follow-up.
Connected
Scoped after review

Connected modules for teams sharing customer context.

  • Built-in dialer Start and receive calls in context.
  • Queues and ownership Visible routing, queue state and owners.
  • CRM call context Open the right customer before the call.
  • Outcomes and callbacks Record results and responsible follow-up.
  • AI summaries and follow-up Prepare notes and next steps for review.
Got Questions?

Questions about AIMIGA Dialer

1. Is the dialer connected to CRM?
Calls can start from customer records and outcomes can be stored on the same timeline.
2. Can AIMIGA prepare call follow-up?
AIMIGA can prepare summaries, notes and next steps for review after a call.
3. Can teams use queues and callbacks?
Queue, ownership and callback workflows are included in the telephony scope discussion.
4. Can incoming calls open the right customer?
The agreed setup can use caller information to surface the relevant customer record, recent activity and open actions.
5. How are call outcomes recorded?
Outcomes, notes, callbacks and responsible next steps can remain attached to the customer timeline.
6. Does a person approve AI-prepared call work?
Summaries and follow-up can remain reviewable, with permissions and approval rules defined for the team.